币安无法绑定手机-

2024-12-12 币安交易所app官方下载阅读 4656

币安在7月28日宣布，由于与美国司法部门的合作，他们暂时无法为用户绑定手机。

币安无法绑定手机

**原文翻译

Coinbase users report being unable to bind their phones due to complaints and investigations.

Since some users have reported that when using Coinbase (Binance) for trading, they encounter issues with binding their phone numbers, which not only affects their trading experience but also causes account freezing or financial risks.

Issue Overview

According to multiple users' feedback, they register and log into their Coinbase accounts and attempt to authenticate through their phone number. However, the system prompts "cannot bind phone," which not only disrupts their trading experience but also poses potential security risks to their accounts.

Investigation Results

Coinbase has conducted an in-depth investigation into this issue. They discovered that there was a technical problem causing the system to incorrectly identify user phone numbers, leading to the inability of users to successfully bind their phones.

Solution

To address this issue, Coinbase plans to implement the following measures:

1. **Optimize Real-name Authentication Process**: Simplify the real-name authentication process, reducing the amount of personal information required from users, thereby improving authentication efficiency.

2. **Enhance Device Verification**: Require users to provide additional identity verification information, such as fingerprints or facial recognition, during the real-name authentication process.

3. **Increase Technical Support**: Establish a dedicated support team to answer user questions and troubleshoot issues, enhancing the overall user experience.

User Response

Although Coinbase has taken some steps to solve this issue, some users remain dissatisfied. They believe that these solutions are not effective because some individuals may be unable to provide enough identification information.

As Coinbase is the world's largest cryptocurrency exchange, it is committed to providing safe, convenient financial services to its users. Despite technological challenges, some users continue to experience difficulties in binding their phones, resulting in account freezes or financial risks. Coinbase has initiated a technology repair initiative to resolve this issue as soon as possible, and we urge all users to maintain vigilance to ensure their account safety.

币安账户绑定手机错误如何解决